At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. As a Teller, you will be based in Gettysburg, PA, and deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
Requirements
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet
- Processes a variety of customer interactions
- Educates customers on alternatives available for their financial interactions
- Identifies banking opportunities during the customer interaction and refers as appropriate
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources
- Applies product and procedural knowledge to solve customer's problems
- Adheres to all policies and procedures, demonstrating sound judgment within established limits
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
