Customer Service Representative

Role Overview

The Customer Service Representative empowers customers to build, manage, and grow successful landscape businesses by sharing product knowledge, providing recommendations, and demonstrating exceptional service.

What You Will Do

Responsibilities include greeting customers, recommending products, preparing sales orders, making follow-up calls, resolving customer complaints, and maintaining a clean sales center.

Why It Might Be a Fit

This role is a great fit for self-motivated and detail-oriented individuals who thrive in a fast-paced environment and are committed to providing excellent customer service.

Requirements

• Strong customer-service attitude
• Self-motivated and detail-oriented personality
• Thrives in a fast-paced environment
• Good computer and record-keeping skills
• Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds
• Possess or obtain forklift certification
• Must be 18 years of age or older to apply

Benefits

• Group medical, prescription, dental, vision, and life insurance
• 401(k) with company match
• Employee stock purchase program
• Seasonal sales and rewards programs
• Employee Assistance Program
• Exclusive vendor discounts
• Discretionary bonuses or commissions plans
• Relocation or cost of living adjustments