Customer Experience Dept

The Customer Experience Team Player will focus on providing complete customer satisfaction in the retail and exterior areas of the facility. They will maintain cleanliness and sanitation, stock products, and monitor waste, ensuring a positive experience for customers. This role requires a passionate individual with strong interpersonal and communication skills.

Requirements

• Uphold an environment that is passionate about providing customer service.
• Display a positive, professional image to every customer.
• Demonstrate a sincere concern for all customers by interacting with them and ensuring complete satisfaction.
• Follow proper rotation procedures when restocking to ensure quality of products.
• Maintain cleanliness and sanitation standards in all restrooms.
• Maintain cleanliness and sanitation standards in all areas of the retail floor including drink bars and dining area.
• Maintain the cleanliness of the exterior of the building including fuel islands.
• Ensure the availability of drink bar products and inventory of drink bar supplies.
• Monitor all waste receptacles and empty as needed.
• Must be able to lift and carry 60 pounds.
• Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side for an extended period of time.
• Must be able to function in a high stress environment and have the ability to maintain composure when dealing with customers