Principal Service Reliability Engineer

Role Overview

We are looking for a Principal Service Reliability Engineer to be responsible for the reliability, scalability, security, and performance of our cloud-based platforms across pre-production and production environments. This role is a senior individual contributor position focused on technical leadership, architectural influence, and reliability strategy.

What You Will Do

Define and evolve build and deployment pipelines for secure, reliable production releases, lead the design and operation of pre-production and production cloud infrastructure to ensure high availability, performance, and security, and partner with Engineering teams to improve release flow from development to test and production.

Why It Might Be a Fit

The ideal candidate is a deep technical expert who excels at influencing without authority, leading through expertise and driving reliability at scale. We are looking for someone with strong experience in managing cloud-based infrastructure, preferably in Azure, and a track record of improving reliability, performance, or operational maturity at scale.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or equivalent practical experience
• 8+ years of experience in SRE, DevOps, or infrastructure engineering roles
• Deep expertise in managing cloud-based infrastructure, preferably in Azure
• Strong experience with Kubernetes, including cluster setup, networking, access control, and authorization, deployments, services, config maps, secrets, and cronjobs, designing, deploying, and maintaining service mesh infrastructure
• Strong experience with GitHub Actions and CI/CD pipelines
• Experience supporting production environments and high-availability systems
• Familiarity with Agile methodologies (Scrum, sprints, backlogs)
• Experience managing certificates, secrets, and monitoring systems
• Strong collaboration skills across a large, evolving engineering organization
• Demonstrated ability to lead complex technical initiatives across multiple teams
• Bias toward action with a focus on continuous improvement

Benefits

• Flexible time off, including 12 paid holidays
• 401k match plus 100% employer paid medical, dental, and vision premiums
• Company contribution to Health Savings Account
• Stock options