QA Analyst

Role Overview

Completes quality assurance audit reviews, identifies key risks, and escalates concerns to supervisor. Provides feedback and reports training needs. Ensures regulatory and operational compliance.

What You Will Do

Timely completion of quality assurance audit reviews, identifying key risks, providing feedback, and reporting training needs.

Why It Might Be a Fit

Requires 2-4 years of experience in operations, risk management, or mortgage servicing. Bachelor's degree in a related discipline preferred. Excellent communication and analytical skills required.

Requirements

• 2-4 years' experience in operations, operational risk, or risk management
• US or any region mortgage servicing experience preferred
• Bachelor's Degree in a related discipline such as Business, Public Policy, Communications, or Public Relations
• Excellent communication skills across multiple stakeholder levels
• High level of attention to detail
• Outstanding analytical capabilities
• Ability to judge and assess situations in a very objective manner
• Ability to maintain a calm demeanour in critical, escalated, fast-paced situations
• Demonstrated analytical-thinking and problem-solving experience
• Able to prioritize one's own daily activities
• Capable of working in a team environment
• Can use good judgement