Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
Join PriceShape as a Customer Success Manager and drive retention and growth. You'll take full ownership of a portfolio of customers, acting as a trusted advisor to your accounts. You'll work closely with your customers to understand their business goals, challenge their current approach, and guide them towards stronger commercial outcomes using PriceShape.
Manage and grow your customer portfolio end-to-end, with a strong focus on proactive engagement, value creation, and long-term impact. This includes owning and managing a portfolio of B2B customers, acting as a trusted advisor, driving onboarding, and proactively engaging customers to understand their business goals and challenges.
This is a role for someone who enjoys taking ownership, working proactively with customers, and combining relationship management with commercial and analytical thinking. You'll have the opportunity to strengthen our Customer Success approach, collaborate with product and tech teams, and contribute to improving onboarding processes and proactive engagement models.
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Company
Tech, Software & IT Services • Retail
PriceShape is a Software as a Service (SaaS) company, specializing in competitor price monitoring for e-commerce companies and brands - enabling them to win more sales and maximize revenue. We help online sellers optimize their pricing strategy, based on competitor data - including prices, stock, and assortment. With PriceShape, you get a complete overview of competitors' product prices, displayed in your personalized dashboard. We also specialize in providing our users with a wide variety of dynamic pricing rules & strategies that fit every need. Utilizing these features gives our customers the pricing agility they need to improve decision-making, based on their competitive situation. Moreover, we give you the opportunity to use the competitive pricing knowledge in your Google Shopping feed. Through our feed editor, it's possible to insert price tags in your feed, which allows for your ad spend to be directed at the products where your most competitive and earn a good profit margin. This intelligent segmentation of your CPC campaigns will prevent you from wasting ad spend on products that you're too expensive on, and provides a huge boost to your ROAS.