The Operations Manager - DOT is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies.
Requirements
- Oversee daily operations of the airport service team
- Coordinate with various departments to ensure smooth and efficient airport operations
- Implement operational policies and procedures in line with company objectives and industry standards
- Ensure compliance with all DOT regulations and guidelines
- Manage staff scheduling, training, and performance evaluations
- Ensure compliance with aviation regulations and safety protocols
- Monitor operational performance and implement strategies to improve productivity and service quality
- Liaise with airlines, airport authorities, and external stakeholders
- Address and resolve operational issues and passenger complaints
- Oversee the maintenance and servicing of airport equipment and facilities
- Manage budgeting and resource allocation for operational needs
- Develop and maintain emergency response plans and procedures
- Analyze data and reports to identify trends and areas for improvement
- Lead and motivate staff to achieve operational excellence
- Stay updated with the latest trends and developments in the aviation industry
- Provide regular operational reports and feedback to senior management
Benefits
- Full Time employment
- Competitive pay rate
- Travel requirement >75% travel between airport stations and for meetings
