The Customer Service Representative II provides intermediate-level customer support and manages moderately complex inquiries related to the STR program, ensuring accurate service delivery and maintaining data integrity.
Requirements
- Associate’s degree preferred; equivalent experience acceptable
- 3–5 years of customer service, logistics, or call center experience
- Experience in rental cars, fleet management, or equipment rental environments preferred
- Proficiency in Microsoft Excel and data entry
- Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred
- Strong analytical and problem-solving skills
- Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment
Benefits
- We will never send communications through any other domain
- We will never request payment from you
- We will never send payment to you
