
Job description
The People Operations Advisor plays a pivotal role in delivering a seamless people experience by combining operational excellence with continuous improvement. Acting as a key member of the People team, this role not only provides trusted HR support across the employee lifecycle but also takes ownership of developing and optimising the HRIS to ensure accurate data, efficient processes, and meaningful insights.
Support the end-to-end employee lifecycle, including supporting talent acquisition, onboarding, changes, and offboarding. Provide first-line advisory support to managers and employees on HR policies, procedures, and processes. Deliver a responsive, high-quality HR service.
Brings hands-on experience from an HR Operations, Shared Services, or advisory environment, with a strong understanding of how to deliver efficient, high-quality people services. Experience building effective working relationships with a range of stakeholders, providing clear guidance and support on people-related matters.
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Company

Tech, Software & IT Services • Finance
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of pension schemes. Established in 2002, we’re renowned for our web-based administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from modern online platforms. Trusted by administrators, employers and trustees, IntelliPen is widely regarded as the most comprehensive and feature-rich platform for the modern era of pensions management. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private and public sectors. We've been Highly Commended for ‘Technology Innovation of the Year 2025’ at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023. Book a discovery call and mini-demo to see how we can help you provide lasting value for your administrators and members: [email protected]