Associate Member Advisor (Account Manager)

Role Overview

As an Associate Member Advisor, you will support and progressively take ownership of a portfolio of member companies while partnering with senior team members, supplier partners, and internal stakeholders to help deliver exceptional member experiences and measurable value through PA programs.

What You Will Do

Supporting a portfolio of member accounts and building relationships with key stakeholders, assisting with member retention, program adoption, and organic growth initiatives, identifying savings, compliance, and operational improvement opportunities with supplier partners and internal teams.

Why It Might Be a Fit

Success in this role is measured by member satisfaction, program growth, operational execution, and the ability to build trusted relationships. We are looking for highly motivated individuals excited to grow quickly, solve problems, and deliver exceptional experiences for our members.

Requirements

• Strong initiative, accountability, and commitment to high-quality work
• Coachability, curiosity, and a desire to continuously learn and improve
• A member-first mindset with strong interpersonal and communication skills
• Analytical problem-solving ability and comfort navigating ambiguity
• Ability to adapt quickly and manage competing priorities effectively
• Strong organizational skills and ability to manage multiple priorities
• Collaborative mindset and positive team orientation

Benefits

• Competitive compensation package
• Company-subsidized medical, dental, and vision coverage
• Dollar-for-dollar 401(k) match up to 4% with immediate vesting
• Employee Assistance Program supporting wellbeing and mental health
• Free snacks and beverages on-site
• State-of-the-art office environment near The Battery
• Flexible/hybrid work culture