The Customer Service Specialist -German Speaking is responsible for delivering excellent customer support to German-speaking customers by managing orders, quotations, offers, and customer inquiries throughout the full order-to-cash cycle.
Requirements
- Previous experience in Customer Service, Sales Support, Order Management, or a similar role.
- Fluent German (spoken and written) and strong English communication skills.
- Experience working with ERP systems (e.g., SAP) and CRM tools is an advantage.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Customer-focused mindset with strong problem-solving and communication skills.
- Ability to work cross-functionally with Sales, Planning, Finance, Logistics, and Technical teams.
Benefits
- A dynamic, international working environment
- Professional development and career growth opportunities
- Competitive compensation and benefits
- The opportunity to play a key role in customer satisfaction and business success
