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Job description
Support engineering capability development across CAAS and the digitalisation of selected operational workflows through IT Service Management (ITSM) platforms.
Coordinate and support the implementation of structured technical training programmes, migrate existing workflows to ITSM platforms, and support user readiness and adoption.
Strong technical foundation, analytical skills, effective communication and stakeholder management skills, and ability to work effectively in a changing operational environment.
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Public Administration
Public Service Division (PSD) is a Singapore government agency dedicated to cultivating a first-class public service that underpins the nation’s prosperity and vibrancy. The agency focuses on developing high-impact public sector leaders, strengthening institutional capacity and capability, and championing quality service delivery across all levels of government. By integrating evidence-based training, strategic talent management, and continuous improvement initiatives, PSD ensures that public servants are equipped to meet evolving societal needs. Its commitment to excellence, innovation, and collaborative partnerships distinguishes PSD as a leading force in shaping Singapore’s public sector future.