Technical Support Engineer 1, Resi
PushpayAllen, Texas, United States • Colorado Springs, Colorado, United States
Posted October 14, 2025
43200 - 48000 USD year
Full Time
About the Company
Pushpay empowers mission-based organizations to foster meaningful connections through innovative solutions like ChurchStaq & ParishStaq, Pushpay Giving, Pushpay Insights, mobile apps, and Resi Live Streaming. Our technology streamlines donations, enhances communication, and provides actionable data to help grow communities. With a focus on generosity, growth-mindset, excellence, people-centricity, and simplicity, we cultivate belonging and foster conversations that deepen relationships.
Job Description
Pushpay, a content media company offering live streaming, is seeking a Technical Support Engineer I to provide technical assistance and support to its customers. This role involves troubleshooting hardware, software, and network issues, managing customer systems, and providing training. The company values a collaborative team environment and is known for its high satisfaction rates in the media industry.
Requirements
- 1 year support experience with an online service product
- 1 year experience with professional audio and video equipment, and AV production system design
- Working knowledge of IT, networking, computer hardware and software concepts
- Excellent interpersonal and de-escalation skills
- Flexible schedule including weekends, evenings, and holidays
Benefits
- Employer-paid medical, dental, and vision premiums
- Employee Paid Time Off
- Paid Parental Leave
- Paid Adoption Leave
- 401K match
- Hybrid work model
