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Job description
Provide customer service support by answering inquiries, assisting with product and policy questions, and resolving billing issues. Operate a switchboard and perform administrative tasks.
Answer phone calls, process emails, and resolve billing issues. Provide personalized service, manage premium objections, and communicate information professionally.
Must have some relevant work experience, a tertiary degree, and strong analytical and communication skills. Preferred experience in call centre, insurance, and banking industries.
Company
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Finance
QBE Insurance is a global insurer and reinsurer headquartered in Sydney, operating in 26 countries. The company offers a broad portfolio of commercial, personal, and specialty insurance products—including motor, home, aviation, builders warranty, and professional liability coverage—alongside risk‑management services designed to help clients navigate uncertainty. QBE differentiates itself through a partnership‑oriented approach, combining deep industry expertise with tailored solutions that empower individuals and businesses to build resilience. Its commitment to strong relationships and innovative risk solutions positions QBE as a trusted partner for clients seeking stability in an ever‑changing world.