IT Operations Engineer

Role Overview

As an IT Operations Engineer, you will be responsible for managing and maintaining the core IT infrastructure, ensuring that systems run smoothly and are consistently optimized. This role requires a mix of technical skills and the ability to troubleshoot a range of hardware, network, and software issues. You will work closely with both the Technical and Operations teams to provide support, implement solutions, and contribute to the overall success of our IT operations.

What You Will Do

Monitor, maintain, and optimize IT infrastructure, including servers, networks, storage, and databases. Oversee the full system lifecycle, including provisioning, installation, configuration, asset management, monitoring, maintenance, and decommissioning of various systems. Work with vendors to procure and deploy new hardware. Respond to issues and requests from the Operations and Technical teams.

Why It Might Be a Fit

You excel at diagnosing and resolving complex technical issues across hardware, software, and network layers. You enjoy learning and working with new technologies and platforms. You have experience with command-line tools for troubleshooting and system management (e.g., Bash, PowerShell). You feel at home scripting and automating tasks.

Requirements

• 5+ years of experience in IT operations, systems engineering, or a related role
• Strong knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN)
• Familiarity with scripting and automation tools (e.g., Bash, PowerShell, Python)
• Exceptional capability debugging and solving complex issues related to both hardware, low level software, and networking
• Excellent organizational skills and attention to detail in fast-paced environment
• Strong written and verbal communication skills
• Ability to respond to occasional off-hour emergencies