Job description
Card Services Specialist job description: providing support to members and team members with debit card and credit card services, including ordering replacement cards and rush cards, and placing travel notes or making and checking disputes. The role requires strong interpersonal, public relations and phone skills, and ability to multitask and manage multiple projects.
Company
Finance
Raiz Federal Credit Union, a member‑owned financial institution rooted in its 1936 heritage as the El Paso Area Teachers Federal Credit Union, serves over 78,000 members with a full spectrum of banking products including checking, savings, loans, and investment services. Built on a culture of community and continuous learning, Raiz emphasizes personalized financial guidance, competitive rates, and low‑cost solutions that help members achieve personal and professional goals. With more than $1 billion in assets, the credit union combines deep local expertise with technology‑driven convenience to deliver high‑quality service across the region. Its distinctive approach centers on a caring, member‑first philosophy that differentiates it from traditional banks and attracts talent who value purpose‑driven work.