Field Supervisor

Role Overview

The Field Supervisor is responsible for ensuring customer satisfaction and quality assurance in HVAC system installations. They mentor and develop installation team members, ensure quality and safety standards, and support department growth and operational success.

What You Will Do

Complete customer satisfaction/quality assurance site visits, mentor and teach install technicians, communicate field expectations, and ensure uniformity across jobsites. Assist sales with specialty job planning, respond to customer emergencies, and perform post-installation spot checks.

Why It Might Be a Fit

This role requires strong leadership, quality assurance, and customer service skills. The ideal candidate will have 5+ years of experience as an HVAC install technician, EPA certification, and proficiency in Service Titan and Microsoft Office.

Requirements

• High School diploma or equivalent
• 5 years minimum as HVAC install technician at Randazzo/Hager Fox
• EPA certification
• Service Titan proficiency
• Basic Microsoft office knowledge
• Ability to multi-task
• Basic math competency
• Strong organization & problem-solving skills
• Effective communicator with strong customer service skills
• Ability to train and mentor employees
• Strong teamwork and collaboration skills
• Ability to work overtime, weekends, and holidays when required
• Ability to maintain professional working relationships
• Clear and respectful verbal and written communication
• Commitment to safe work practices

Benefits

• Equal opportunity employer
• Inclusive environment for all employees