Customer Service Representative

Realm Health is a leading insurance agency seeking a Customer Service Representative to join our Member Services team in Dallas, TX. In this role, you will provide exceptional support and solutions to ensure customer satisfaction.

Requirements

• High school diploma or equivalent
• Minimum of 3 years of professional experience in customer service
• Proficiency in navigating customer service tools and systems
• Exceptional empathy and a service-oriented mindset
• Strong critical thinking and problem-solving skills
• Excellent verbal and written communication skills in English
• Ability to work collaboratively as part of a team in a fast-paced work environment
• High attention to detail and organizational skills

Benefits

• 401k Matching
• Retirement Plan
• Paid Time Off