Nederlands of Vlaams Customer Service Representative in Casablanca

We are looking for a proactive Customer Service Representative to strengthen our team, handling customer requests via incoming calls and outbound interactions, with a hybrid work model available.

Requirements

• Handle Customer Requests (Admin - Incoming Calls): Answer customer requests via the phone and provide solutions for their questions.
• Service Transactions (ST - Outbound): Plan appointments, activate service options, and manage other outbound interactions with customers.
• Technical Knowledge: Basic understanding of technical concepts within customer support.
• Soft Skills: Strong communication and relationship-building skills. Ability to work in a team environment.
• Interpersonal Skills: Proven ability to work together and maintain a positive team dynamic.

Benefits

• Hybrid work model available
• Clean police record required