IT Operations Manager

IT Operations Manager responsible for client relationships, strategy, risk management, and account management. Acts as a trusted advisor to enterprise clients, aligning business requirements with IT strategy and positioning Reflex as the partner of choice.

Requirements

• Manage client engagement and ensure relationships remain healthy and professional
• Hold monthly strategy and risk meetings, monthly reporting, and build trust with clients
• Ensure client relationships are in good health, with continuous efforts to improve IT strategy
• Manage risk and strategy, ensuring risks are mitigated and aligned with client requirements
• Provide monthly reports to clients on strategy, risk, project support issues, and recurring problems

Benefits

• Competitive salary
• Opportunities for growth and professional development
• Collaborative and dynamic work environment
• Professional development opportunities
• Comprehensive benefits package