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Job description
Regal is an AI Agent Platform building delightful AI Agents for customer communication. They are a rapidly growing company with a company page on LinkedIn. They are seeking a Technical Support Specialist to respond to and resolve customer tickets, driving product adoption and satisfaction. The role involves collaboration with various teams and contributing to infrastructure development.
Company
Tech, Software & IT Services
Regal.io is an AI Agent Platform designed for enterprise customer experience (CX), focusing on support, sales, and operations calls. The company offers tools to build, deploy, and monitor low-latency, omniscient AI Agents that integrate seamlessly with first-party customer data. Regal also provides A/B testing capabilities to blend AI agents with human counterparts, fostering continuous improvement in contact centers without the need for extensive engineering resources.