Customer Success Manager

Reltio is seeking a Customer Success Manager to drive customer adoption and retention, mitigate risk, and provide guidance and thought leadership for our customers throughout their relationship with Reltio.

Requirements

• Bachelor's degree or equivalent experience
• Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space
• Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases
• Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives
• Ability to build consultative effectiveness and establish trust with internal and external customers
• Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses

Benefits

• Flexible work arrangements
• Equal opportunity workplace
• Reasonable accommodation for applicants with physical and mental disabilities