Engagement Manager

We are looking for an Engagement Manager to work with our customers and account managers to maximize the value delivered by our email-based risk assessment solution. The role involves proactive analysis of accounts, optimising risk assessment, and providing thought leadership to customers. The successful candidate will have a proactive and analytical approach to problem solving, good consulting mindset, and an interest in bringing value to our customers.

Requirements

• Demonstrate proficiency with languages such as SQL, Python, etc.
• Demonstrate proficiency with data analysis tools and processes.
• Interest in working together with varied areas within the company and customers.
• Show ability and desire to learn new processes, tools, and technologies.
• Demonstrate good research skills and Interest in fraud analysis for real-life scenarios.
• Demonstrate good oral and written communications skills in English. Other languages ideal
• Have highly proactive nature and be well organised and able to prioritise time

Benefits

• Generous holiday allowance
• Health screening
• Eye care vouchers
• Private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work