As a Systems Engineer at Resource Data, you will design, implement, support, and optimize infrastructure solutions across on-premises and cloud environments. This role works independently to configure, deploy, monitor, and troubleshoot systems while collaborating with project teams and clients to deliver reliable, secure, and high-performing technology solutions.
Requirements
- Independently deliver assigned systems engineering work while contributing to broader project and operational objectives
- Provide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks appropriately
- Install new software releases, operating system updates, patches, and infrastructure upgrades while ensuring minimal disruption to business operations
- Evaluate software updates and security patches and resolve software-related issues
- Perform system backup, recovery, and restoration activities to ensure business continuity and data protection
- Support system integrations, deployments, upgrades, migrations, and operational workflows
- Produce clear and comprehensive technical documentation, including system architecture diagrams, support procedures, deployment documentation, and service records
- Identify opportunities with clients to improve operational readiness, system performance, and infrastructure reliability
Benefits
- Generous Paid Time Off
- 401k Matching
