
Job description
We're looking for a Principal/Staff Engineer to help own the technical direction of our core platform. This is a staff-level IC role for someone who thrives in ambiguity, moves fast, and raises the bar for everyone around them.
Own the design and evolution of core platform and systems architecture. Lead complex technical initiatives end-to-end, from concept to production. Make high-leverage technical decisions that balance speed, reliability, and scale.
You have 9+ years of experience building and operating production systems. You've operated at Staff or Principal level (or equivalent scope), even if the title wasn't official. You're strong in systems design and can reason clearly about tradeoffs.
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Tech, Software & IT Services • Media & Communications
Retell AI is a leading voice AI agent platform empowering businesses to build, deploy, and manage intelligent voice automation solutions. The platform enables organizations to streamline call operations and improve customer experiences through customizable AI agents. Retell serves a diverse range of industries – including healthcare, finance, insurance, and logistics – offering a scalable and robust solution for automating tasks, enhancing agent productivity, and delivering consistent, high-quality customer interactions. It is an ideal environment for professionals interested in the cutting edge of conversational AI and its application to real-world business challenges.