Helpdesk Specialist

Helpdesk Specialist providing technical support to employees in the CY office and remotely, maintaining and supporting office IT infrastructure, and managing IT assets.

Requirements

• 1–2+ years of experience in IT support, Help Desk, or system administration
• Strong knowledge of Windows, macOS, and mobile platforms (iOS/Android)
• Understanding of basic networking (TCP/IP, DHCP, DNS, Wi-Fi, cabling)
• Experience with user support tools (ticketing systems, remote desktop tools)
• Hands-on troubleshooting skills for hardware, software, and peripherals
• Experience working with Microsoft 365 and Google Workspace
• Familiarity with IT asset and account management practices
• Basic administration experience with Active Directory and access rights
• Strong interpersonal and communication skills with a customer-first approach
• Analytical thinking and problem-solving ability to resolve issues efficiently
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits

• Attractive monthly salary paid in line with your skills and experience
• A comfortable office in the center of Limassol (Cyprus)
• Medical insurance for our employees and their families
• Access to professional training, conferences, and paid educational courses
• Corporate language courses
• Evening yoga classes in office relaxation space
• Subsidized lunches
• Different corporate events for employees and their children
• Sports events
• Assistance in relocation and visa processing (if necessary)