Scaled Customer Success Manager

Rogo is building Wall Street's first true AI analyst. The Scaled Customer Success Manager will own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. The role requires 2-4+ years of experience in customer success, account management, or related customer-facing roles.

Requirements

• 2-4+ years of experience in customer success, account management, or related customer-facing roles
• Demonstrated ability to drive outcomes across a large portfolio through programs, automation, and data
• Comfort using usage analytics to prioritize and trigger action
• Strong content creation skills
• Confident communicator
• Outstanding project management skills
• Analytical mindset

Benefits

• Competitive salary
• Equity
• Stock options
• Opportunities for professional growth