Cruise Consultant, Trade Sales

The Cruise Consultant, Trade Sales position involves selling Silversea cruises and related shore side products and services, using inbound and outbound phone and email conversations. The role requires strong sales and customer service skills, proficiency in English, and the ability to work in a fast-paced environment.

Requirements

• Sell Silversea cruises and related shore side products and services
• Effectively evaluate Travel Agent requests, needs, and identify products that best fit the guests needs
• Meet assigned monthly, quarterly, and annual targets
• Communicate and interact effectively with decision makers, at all levels internally and externally
• Maximize all opportunities in the process of closing a sale
• Sell consultatively, using active listening skills, and make recommendations to prospects and clients
• Quickly apply new skills and multi-task to achieve peak levels of performance
• Responsible for correctly capturing pertinent information and payments during all interactions with guests
• In cases where Sales opportunities are not closed, providing all necessary information to pass along to ensure we are maximizing the company's marketing return on investment (ROI)
• Adhere to all company policies, procedures, and business ethics codes

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment