The SAP P2S Production Support Analyst is responsible for supporting, enhancing, and optimizing end-to-end Plan-to-Sustain processes within SAP S/4HANA. The role partners closely with business functions across procurement, production, maintenance, supply chain, and manufacturing operations to deliver high-quality solutions, drive continuous improvement, and ensure system stability.
Requirements
- Collaborate with stakeholders across procurement, supply chain, and manufacturing to gather, interpret, and refine functional and technical requirements.
- Translate business needs into robust SAP solution designs, functional specifications, and configuration documents leveraging SAP best practices and emerging industry trends.
- Contribute as both a Business Analyst and Technical Lead on large programs.
- Lead small-to-medium initiatives, serving simultaneously as Project Manager, Business Analyst, and Technical Lead.
- Own or support the full testing lifecycle: developing test strategies, managing test data, creating test scripts, executing tests, resolving defects, and driving user acceptance testing (UAT).
- Develop and deliver end-user documentation, job aids, and training materials to support project implementations and organizational change management.
- Coordinate effectively with technical teams across onshore and offshore resources to ensure integrated, high-quality deliverables.
- Provide Level 3 production support for complex incidents, system defects, and enhancement requests.
- Analyze new work requests and provide accurate effort estimates, timelines, dependencies, and resource needs.
- Apply Lean principles and structured problem-solving methodologies to identify process improvements, resolve issues, and design efficient solutions.
- Demonstrate deep skill in business analysis best practices, SAP configuration, and solution architecture across P2S process areas.
- Communicate clearly and effectively with stakeholders at all levels, bridging the gap between business processes and technical capabilities.
- Maintain a continuous improvement mindset while working in a dynamic, fast-paced environment with multiple priorities.
Benefits
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition reimbursement program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, parental leave benefits.
- Ovia Health, fertility, and family planning.
- Adoption Assistance.
- Autism Benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You Incentives, wellness rewards program.
- Doctor on Demand, virtual doctor visits.
- Bright Horizons, child, and elder care services.
- Teladoc Medical Experts, second opinion program.
