Bilingual Legal Intake Specialist – Personal Injury Law Firm

We are seeking a Bilingual Legal Intake Specialist who can effectively communicate with potential clients and help guide them through the initial stages of the case process. The ideal candidate is professional, organized, and comfortable speaking with individuals who may be experiencing stressful situations.

Requirements

• Answer incoming calls from potential clients and gather detailed case information
• Conduct initial screenings for personal injury cases (auto accidents, trucking accidents, slip and falls, etc.)
• Enter case information accurately into the firm’s case management system
• Schedule consultations with attorneys or case managers
• Follow up with potential clients regarding documentation and case information
• Communicate with clients in a professional and compassionate manner
• Assist with intake forms and documentation
• Coordinate with attorneys and staff regarding new cases

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance