Application Support Analyst

Application Support Analyst at S&P Dow Jones Indices, responsible for providing daily Level-2 production support for Index Data Platforms, ensuring high availability and timely resolution of issues to maintain business continuity.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or Engineering, or equivalent demonstrated work experience in production support environments
• 3-5 years of hands-on experience in Level-2 application and data production support with proven track record of issue resolution
• Proficiency with database technologies such as Microsoft SQL Server, Oracle, PostgreSQL, or other relational databases, including PL/SQL troubleshooting and stored procedures
• Experience with enterprise application technologies including Microsoft.NET (C# MVC), Java, RDBMS, and modern web frameworks
• Strong experience with cloud platforms such as AWS services including ECS, EC2, RDS, S3, CloudWatch, EMR, Lambda, Glue, or equivalent cloud technologies
• Proficiency with monitoring and observability platforms such as Datadog, Dynatrace, Grafana, or similar monitoring solutions

Benefits

• Health & Wellness: Health care coverage designed for the mind and body
• Flexible Downtime: Generous time off helps keep you energized for your time on
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference