Technical Solutions Engineer

Our client is a multi-award-winning international customer experience tech company. Their software can seamlessly integrate into a client's technology stack and can increase sales conversions by 40%, achieve a reduction in transaction times and vastly improve the customer experience net promoter score. As the Technical Solutions Engineer, you will be responsible for understanding the client's needs, documenting the requirements and designing tailored technical solutions fit for purpose.

Requirements

• Proven experience in a customer-facing technical solutions or implementations role
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders
• Excellent problem-solving skills and ability to troubleshoot technical issues

Benefits

• 25 days annual leave (+ 8 bank holidays)
• 5 days of unpaid leave can be taken
• Cycle to work scheme
• Employee Wellbeing programme
• Life Assurance (x4)
• Pension Scheme
• Perkbox
• Personal development
• Training budget