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Job description
Manage a team of trainers, trainer assistants, and quality review and audit lead representatives, leading, developing, and supporting a team aligned to specific business units. Collaborate with other OE peers and business partners on the development and delivery of materials on company products, processes, and technologies.
Arrange and lead New Hire Onboarding activities, facilitate calibration sessions, conduct 'Review the Reviewer' sessions, lead Quality Talks, facilitate report interpretation and data understanding sessions, and track performance against goals.
The ideal candidate will have strong leadership and team development skills, with the ability to coach and mentor team members to drive high-quality, customer-centric service, efficiency, and technical proficiency.
Company
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Healthcare • Corporate Services • Tech, Software & IT Services
Sagility leverages more than 25 years of deep expertise across the full healthcare value chain to help payers, providers, and other stakeholders achieve operational excellence. By combining domain knowledge with technology‑driven transformation—re‑imagining end‑to‑end workflows, integrating AI and compliance frameworks, and orchestrating a trusted ecosystem of partners—Sagility delivers scalable, efficient solutions that improve outcomes and ROI. With a global footprint in five countries and a workforce of nearly 45,000 professionals, the company provides the scale and collaborative approach needed to drive lasting value across the continuum of healthcare operations.