Principal Solution Engineer - AI and Data Cloud

Role Overview

As a Principal Solution Engineer - AI and Data Cloud, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform.

What You Will Do

You will lead pre-sales technical design, shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations. You will also collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.

Why It Might Be a Fit

If you are naturally curious about AI and Data, love diving into new technologies, and enjoy educating others while crafting solutions that deliver real business impact, we want to talk to you!

Requirements

• Technical Pre-Sales/Consulting - 10+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
• Salesforce Expertise - Hands-on experience with Salesforce Agentforce and deep fluency with D360 and core Salesforce platform services.
• External Ecosystem Knowledge - Strong understanding of external agent ecosystems and interoperability.
• Proven Track Record - Experience in prompt engineering, agent lifecycle management, and hands-on prototype development.
• AI & ML Expertise - Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
• Data Stack Knowledge - Deep expertise in modern cloud data platforms (Snowflake, Databricks, BigQuery, Redshift) and data ingestion patterns (batch, streaming, CDC).
• Hands-On Development - Proficiency in programming (e.g., JavaScript, Python, SQL, R) and data frameworks like pandas or Jupyter.
• Excellent Communication - Strong presentation skills; adept at explaining complex ideas and guiding stakeholders toward impactful solutions.
• Curiosity & Continuous Learning - Passion for exploring new AI frameworks, sharing insights, and experimenting with cutting-edge technologies.

Benefits

• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.