Senior Success Architect - Agentforce/Data360

Role Overview

Success Architect is a role that provides proactive and reactive support to customers to maximize their use of Salesforce products and achieve business value. The role requires a broad understanding of architecture and technology strategy, as well as technical expertise in Salesforce products. The Senior Success Architect will work with customers, particularly those with a Signature Success Plan contract, to provide advice on how to resolve technical and business challenges using their skills, as well as Salesforce's global expertise and best practices.

What You Will Do

The Senior Success Architect will be responsible for understanding customers' AI and data strategies, providing best practices for implementing Salesforce products and their features, providing technical advice to resolve customers' technical challenges, and advising customers on operational monitoring and architecture evaluation.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in strategic solution design and management, as well as 3+ years of experience working with the Salesforce Core Platform. They will also have experience with AI/LLM technology, data modeling, and enterprise data platforms. The candidate should be able to communicate effectively with customers at all levels, prioritize tasks, and deliver results in high-pressure situations.

Requirements

• 5+ years of experience in strategic solution design and management
• 3+ years of experience working with the Salesforce Core Platform
• Experience with AI/LLM technology
• Data modeling and enterprise data platforms
• Effective communication and prioritization skills

Benefits

• Unlimited vacation time
• Flexible work arrangements
• Professional development opportunities
• Access to cutting-edge technology and tools
• Opportunities for career growth and advancement