Sangoma is seeking an Engineering Manager to lead a team of senior software and infrastructure engineers in designing and delivering innovative, scalable solutions for the CX/CCaaS platform.
Requirements
- Lead CX/CCaaS engineering teams across software and infrastructure
- Partner with Product Management to define team objectives and translate business requirements into actionable engineering plans
- Build, mentor, and develop high-performing engineering teams
- Oversee agile delivery processes and establish engineering best practices
- Remain hands-on contributing to the design, development, and delivery of high-quality, scalable, and maintainable code
- Design, implement, automate, and troubleshoot services within a VoIP/real-time communications environment
- Drive enhancements to system observability, monitoring, and alerting
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Work From Home - Flexible hours
