IT Support 2nd Level (m/w/d)
SBIT AGMunich, Bavaria, Germany
Posted August 7, 2025
Full Time
About the Company
SBIT AG, established in 2000, is a trusted IT partner for mid-sized businesses across Germany. Offering comprehensive support from consulting to project development, SBIT acts as an outsourced IT department, providing relief and expertise to clients. As a Microsoft Gold Partner and VMware Partner, SBIT distinguishes itself with its deep industry knowledge and client satisfaction, serving over 100 satisfied customers.
Job Description
SBIT is a modern system house seeking an IT Support 2nd Level professional to serve as a central point of contact for customers, resolving incidents and service requests quickly and reliably. The role involves classifying, prioritizing, and documenting requests, supporting Microsoft environments, and working onsite with diverse customers. SBIT offers remote work, promotes personal development, and fosters a collaborative team environment.
Requirements
- Successfully completed training as an IT specialist or a comparable qualification
- Good knowledge in dealing with Microsoft M365, Microsoft Entra and Exchange Online as well as support for Windows Clients and Windows Server
- Experience in hardware provisioning via Intune
- Basic knowledge in Microsoft Azure and antivirus solutions
Benefits
- Partner training (e.g. MS, Dell, HP, Lenovo)
- Technology certifications (e.g. M365, Azure etc.)
- Soft skill courses (e.g. process management, team leadership etc.)
- Freedom for private appointments, children & family or your morning sports routine
- Job ticket for train drivers or job bike
- Treadmill to keep fit during work
- Darts, console or table football
- Free psychological counseling
- Sabbatical by arrangement
- Company pension scheme (BAV)
- Disability benefits
- 30 days of vacation
