Learning & Development Specialist, Contact Center
Scene+Toronto, Ontario, Canada
Posted March 10, 2026
85000 - 110000 CAD
Full Time
About the Company
Scene+ is a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, delivering unparalleled rewards and experiences to our members.
Job Description
Scene+ is hiring a Learning & Development Specialist to ensure Contact Centre staff have the knowledge and skills needed to provide exceptional service to our Members. As our new Learning & Development Specialist, you will partner training teams and vendors to ensure learning materials and programs are targeted, timely, and highly effective.
Requirements
- Progressive experience in Learning & Development or Training
- Delivering onboarding, refresher, and ad hoc training in fast-paced, frontline or Contact Centre environments
- Understanding of adult learning principles and training best practices
- Excellent verbal, written, and presentation skills
Benefits
- Health and wellness benefits
- Employer-matched RRSP savings
- Performance-based bonus program
- Perks including free movies and free grocery delivery
