IT Support Engineer

Scorewarrior is looking for an IT Support Engineer to help employees with their workplace IT environment, ensuring smooth daily operations.

Requirements

• 2+ years in end-user (employees) support
• Admin experience with Windows, Linux, macOS
• Experience with ticket systems (e.g., FreshDesk, Jira, ServiceNow, Zendesk)
• Understanding of SLAs and ticket prioritization
• IT asset inventory experience (e.g., Snipe-IT, GLPI, OCS, Jira Assets)
• Admin experience with SaaS/self-hosted services

Benefits

• Comprehensive benefits package
• Stable and transparent compensation
• 13th salary
• Bonus after successfully passing probation
• Additional paid days (sick leaves, Christmas holidays, corporate conferences and events)
• Full relocation coverage for you and your family, if not in Cyprus yet
• Monthly allowance for preschool, school, and university expenses for employees’ children
• Access to courses, learning platforms, and professional resources
• Company-funded professional and language courses, books, and certifications
• Access to gyms and sports facilities via SportBenefit
• Private health insurance for you and your family members