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Job description
The Desktop Support professional will work with the IT infrastructure team to solve tickets for PC workstations, switches, printers and copiers. The Desktop Support professional will have to prioritize tickets and work to repair, track inventory and deploy new systems.
Assist with computer device administration and maintenance, handle computer deployment and computer hardware refreshes, provide end user support, license tracking and upgrades/configurations for PC maintenance.
The Desktop Support professional should have an A+ certification, experience with Windows 7 and Windows 10, and experience with Active Directory.
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Corporate Services
Scribe Solutions is a communications consultancy led by seasoned expert Camille Jensen, who has spent two decades mastering the art of technical knowledge transfer. The firm specializes in technical writing, instructional design, competency assurance, and multi-author content development, offering tailored courses and content direction to help organizations translate complex concepts into clear, actionable information. By combining strategic collaboration with deep subject-matter expertise, Scribe Solutions turns challenging technical communication projects into streamlined, high-impact deliverables for internal teams, partner firms, and external audiences. Its distinctive approach blends hands-on facilitation with a data-driven focus on competency, ensuring that every document not only informs but also empowers users to apply new knowledge effectively.