Customer Service Representative

Role Overview

Schweitzer Engineering Laboratories seeks a Customer Service Representative to support our Sales and Customer Service division in our Southeast region. The ideal candidate will embody strong attention to detail and problem-solving skills and will strive to provide excellent service to our customers.

What You Will Do

Provide world-class customer care to both internal and external customers, engage in regional customer support activities, communicate with customers and sales representatives, and resolve standard and in-region problems.

Why It Might Be a Fit

This job might be for you if you have a minimum of 1 year of customer service experience, an associate degree or related business experience, strong computer skills, and can travel regionally up to 10% of the time.

Requirements

• 1 year of customer service experience
• Associate degree or related business experience
• Strong computer skills
• Ability to travel regionally up to 10% of the time

Benefits

• Competitive pay
• Superior benefits
• Inspiring work
• 100% employee owned
• Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options
• Top tier medical, prescription, dental, vision, life, and disability insurance
• 10 paid holidays
• Annual vacation accrual starting at 12 days
• 9 paid sick days
• Paid family and medical leave that covers 90% of your pay
• Wellness, fertility, adoption, and flexible spending benefits