Sales Operations Coordinator I

Role Overview

Supports the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in systems, communicating with customers, and planning and routing technicians.

What You Will Do

Analyzes customer problems, schedules service/maintenance/sales calls, plans and routes technicians, and ensures capacity planning. Communicates with customers, responds to service technicians' requests, and represents the company professionally.

Why It Might Be a Fit

Requires excellent customer service, communication, and interpersonal skills. Must be able to multi-task, work effectively in a fast-paced environment, and make decisions based on established guidelines and procedures.

Requirements

• High school diploma or equivalent
• 2 years' experience working in customer service or another customer-facing environment
• Experience or training in the use of computers and related systems in an administrative office environment
• Ability to multi-task and work effectively in a fast-paced and constantly changing work environment

Benefits

• Competitive Pay
• Paid Time Off
• Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company-matching contributions
• Life Insurance
• Short-term and Long-term disability insurance options
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities