Sales Operations Coordinator II

Role Overview

Supports the Sales Team and Installers by maintaining accurate data, communicating with customers, and planning routes for technicians. Works in a fast-paced environment with established processes and procedures.

What You Will Do

Answer incoming calls, coordinate work assignments, review paperwork, and analyze customer problems. Communicate with customers to schedule service/maintenance/sales calls and gather information on their current systems and needs.

Why It Might Be a Fit

Requires excellent customer service, communication, and interpersonal skills. Must be able to multi-task, work effectively in a fast-paced environment, and make decisions based on established guidelines and procedures.

Requirements

• High school diploma or equivalent
• 2 years' experience in customer service or a customer-facing environment
• Experience with computers and related systems in an administrative office environment
• Ability to multi-task and work effectively in a fast-paced environment
• Excellent customer service, communication, and interpersonal skills

Benefits

• Equal opportunity employer
• Reasonable accommodations for individuals with disabilities