Customer Service Representative

Flow Europe GmbH is a 100% subsidiary of Flow International Corporation, Kent/Seattle (USA) and has own subsidiaries in Italy, Spain, France, UK and Czech Republic. We are looking for a Customer Service Representative in our Darmstadt-Eberstadt Office (Germany).

Requirements

• Ability to work in a team and very good communication skills.
• Confident and pleasant telephone manner.
• Completed commercial training as an industrial clerk or comparable qualification.
• Several years of professional experience in the Aftermarket and/or Service sector with direct customer contact.
• Profound experience in Active Sales/Direct Sales as well as with ERP and CRM systems (ideally with MS Dynamics AX).
• Native or fluent German, Fluent English (verbal and written), any other European language is a big plus.
• Good, comprehensive knowledge of Microsoft Office.
• Customer and solution-oriented working style and flexible mindset.
• Positive attitude and teamwork skills used to work in an international environment.
• High quality standards and quality awareness.

Benefits

• Permanent position
• Attractive and performance-related remuneration
• Possibility of home office (2 days/week)