Financial Data Operations Manager

Role Overview

The Data Operations Manager is responsible for leading, managing, supporting, and developing the regional Data Operations team(s) who manage market and master data for financial instruments for various clients. The role is accountable for ensuring all data in scope of SimCorp’s Datacare offering is collected, composed, controlled, and distributed according to effective SLA agreements with individual clients.

What You Will Do

Manage regional Data Operations teams, ensure daily service deliverables are met, document client requirements, execute quality checks, resolve client questions and service requests, and manage data analysis and incident management processes.

Why It Might Be a Fit

The ideal candidate will have experience with data vendor feeds, deep knowledge of financial instruments, and people management experience. They will be able to provide coaching to other members and have a client-focused mindset.

Requirements

• Experience with data vendor feeds (Bloomberg, IDC, Reuters, etc.)
• Deep knowledge of traditional and non-traditional financial instruments and markets
• Bachelors degree or equivalent in finance or engineering
• People Management experience
• Solving master and reference data issues based on exception handling
• Managing service delivery team(s) and client relations
• Applying operational data management and data governance
• Process design and engineering experience
• Process management experience
• Requirements engineering and data modelling experience
• Experience with EDM platforms
• Experience with service request systems or any other similar ticketing tool

Benefits

• Annual discretionary bonus
• Health and dental care
• Time off
• Group RRSP/TFSA