Associate Engineer (NOC), Data Centre
Singtel GroupSingapore, Singapore
Posted March 5, 2026
Full Time
About the Company
Singtel Group is Asia's leading communications technology provider, offering a comprehensive range of services including mobile, broadband, TV, cloud computing, cybersecurity, and enterprise solutions. With a presence in 21 countries and over 740 million mobile customers, Singtel leverages next-generation technologies to deliver innovative customer experiences and empower businesses for sustainable growth.
Job Description
Join our team at Nxera to unfold the new era of data centre (DC) industry with a unique focus on sustainability, connectivity and AI. Gain invaluable experience in a fast-growing industry that is powering the digitalisation wave.
Requirements
- Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
- Lead BCP exercise and be the 1st level incident responder
- Manage equipment movement, asset tagging, labelling and tracking
- Perform Event Monitoring for all Data Centre Facilities infrastructure
- Ensure all DC supporting infrastructure are functioning well
- Update and maintain all DC related documentation
- Coordinate maintenance and shutdowns
- Manage Incidents and Closure, including Root Cause Analysis on incidents
- Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met
Benefits
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
