Associate Engineer (NOC), Data Centre

Join our team at Nxera to unfold the new era of data centre (DC) industry with a unique focus on sustainability, connectivity and AI. Gain invaluable experience in a fast-growing industry that is powering the digitalisation wave.

Requirements

• Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
• Lead BCP exercise and be the 1st level incident responder
• Manage equipment movement, asset tagging, labelling and tracking
• Perform Event Monitoring for all Data Centre Facilities infrastructure
• Ensure all DC supporting infrastructure are functioning well
• Update and maintain all DC related documentation
• Coordinate maintenance and shutdowns
• Manage Incidents and Closure, including Root Cause Analysis on incidents
• Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met

Benefits

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities