We are looking for an IT Service Desk Employee (m/f/d) - Workplace & Client Support to be the central point of contact (SPOC) for our users and ensure a stable, modern, and user-friendly IT workplace.
Requirements
- Completed IT education (e.g. qualified IT specialist system integration) or a comparable qualification
- Experience in IT service desk, workplace or client support
- Good knowledge of Windows 10/11, Microsoft 365, Entra ID (Azure AD), and Intune
- Experience with ticket systems
- Knowledge of MDM environment (e.g. Ivanti, Intune)
- Strong communication and documentation skills
Benefits
- Flexible working hours
- Remote work options
- Company car and/or job bike
- Corporate pension scheme
- Further education opportunities
- Mentor program
- Regular company events and team events
- Childcare place for employees' children
- Reduced-price lunch in a nearby restaurant
- Ergonomic workstations
- Flat hierarchies and short decision-making processes
- Annual SMF Future Program for employee ideas
- Sustainability initiatives
- Free vaccinations and check-ups through company doctor
