Personal Injury Case Manager (Bilingual - Spanish & English Speaking)

SnappyCX is seeking a detail-oriented and client-focused Personal Injury Case Manager to support our client's legal team by managing client intake, lead screening, case documentation, and coordination between clients and attorneys.

Requirements

• Fluency in both Spanish and English (spoken and written) is required.
• Previous experience in personal injury intake, legal case management, or paralegal support preferred.
• Strong communication and interpersonal skills across diverse client populations.
• High attention to detail and strong organizational skills.
• Experience using legal case management or CRM systems.
• Ability to handle sensitive information with discretion and professionalism.
• Strong follow-up skills and ability to manage multiple cases simultaneously.