Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative. They are looking for a Sr. Data and Reporting Analyst to own the design, delivery, and maintenance of People and Culture (P&C) reporting and business analysis. The role requires experience with analytics tools, data visualization, and HR business fundamentals. The analyst will partner with business analysts and operational leaders to combine people data with business performance data, turning insight into action. The ideal candidate has a bachelor's degree in business analytics, management analytics, math, statistics, computer science or related field and a minimum of 5 years of experience working with Analytics tools at an advanced level. They must be able to model positive behavior, drive initiatives end-to-end, and work collaboratively to provide high-quality services.
Requirements
- Develop and own reporting dashboards using data mining analytics and reporting tools (SuccessFactors Story, ADP Vantage, PowerBI, Power Platform) to drive performance monitoring and executive decision-making.
- Design, develop, and maintain data and statistical models, including complex data manipulation from multiple sources that generate actionable insights for leadership.
- Serve as the P&C analytics subject-matter expert, proactively advising senior leaders on key metrics, trends, and data-driven recommendations that inform workforce strategy.
- Conduct a review of the intake and prioritization of reporting requests and ensure reporting data is presented in an understandable and user-friendly format.
- Engage stakeholders at all levels in defining requirements, developing technical specifications, analyzing data flow, and completing testing for report execution.
- Conduct audits on data extracted to ensure the highest quality is being used for reporting.
- Perform quality assurance checks on system configurations including assessment of changes in SAP bi-annual releases to determine the impact.
- Use HR system and process expertise to analyze and troubleshoot issues, identify root causes, and determine and execute resolution.
- Support the implementation and maintenance of data and reporting strategy and governance within P&C and throughout the partnership with business areas.
- Champion the empowerment of stakeholders at various levels in leveraging reporting tools to support strategic and operational needs.
- Respond to benchmarking surveys, and prepare analysis on employee data across P&C Systems
- Serve as the SME for P&C analytics, by owning the timely generation of recurring metrics.
- Ensure reporting roles and access are defined and maintained in partnership with IT governance and SuccessFactors Administrators
- Create and maintain Knowledge-Based Documentation (KBDs) related to new developments and enhancements in reports and dashboards for knowledge sharing and job shadowing.
- Onboard new HR Technology team members on P&C reporting tools, including training and change management.
- Works with other HR Technology team members to build awareness of data and process changes impacting business metrics.
- Maintains current knowledge of reporting trends and best practices for long-term solutions.
Benefits
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
