Business Analyst (multiple)
Softtest pays pty ltdCanberra, Australia
Posted January 5, 2026
Contract / Temporary
About the Company
Softtest Pays is a leading Australian technology and digital talent specialist that connects thousands of IT professionals with top-tier organisations each year. The firm offers IT staffing, technology recruitment and professional consultancy services, leveraging innovative and flexible sourcing strategies developed in close partnership with clients nationwide. Softtest Pays distinguishes itself through a strong commitment to ethical practices, workplace diversity, and personalised support for both candidates and contractors, supported by dedicated Contractor Care Consultants. Since 2009, the company has built a reputation for excellence, earning Defence Industry supplier status in 2021 and maintaining memberships with the Australian Computer Society and other industry bodies.
Job Description
The Business Analyst will lead customer engagement, process modelling, and implementation of customer workflows and data designs within the Enterprise Technology System Program Office (ETSPO). They will guide the delivery team, support the deployment of ICT systems, and ensure customer requirements are well understood.
Requirements
- Lead engagements to gather, document, communicate and manage business processes, requirements interpretation and user interface preferences.
- Translate moderately complex logical designs into physical designs within project delivered software solutions.
- Assist in the development and management of a prioritised schedule of work.
- Work with customers to ensure applications are fit for purpose, tested and accepted.
- Codification of developed knowledge to enable knowledge transfer to ASD contractors and employees.
Benefits
- Opportunity to work with Atlassian products such as Jira, Confluence and Insight
- Experience in the Intelligence community preferred